First Interview Scheduling

Recruiters can quickly and easily schedule their [first] interview with the candidate at the click of a button with access to both the interviewer's and candidate's availability,

PROBLEM STATEMENT

Scheduling is a common pain point in any hiring process. The Hired marketplace has several features which attempt to solve this problem. However, we continue to hear feedback from both Employers and Candidates that scheduling an initial interview is frustrating. Hired’s value proposition is about making high-quality and high intent connections between Employers and Candidates. Yet, the long-term trend has been that an introduction on our platform is less and less likely to become an interview.

In order to maintain our promise of having high intent candidates we need to increase the number and percentage of introductions that turn into 1st interviews.

The initial effort was an A/B test to increase the number of interview requests sent with availability and scheduled intro calls at 150%. The second phase was the new and improved scheduling experience that increased the number of intros to 300%.

USE CASE: "Mutual availability"

Employer is not integrated
Candidate has set their availability
Therefore there is mutual availability to choose from

USE CASE: "Employer not integrated"

Employer is not integrated and is prompted to integrate their calendar
Candidate has set their availability

USE CASE: "Selected interviewer not integrated"

The selected interviewer is not integrated so the user is unable to schedule based on mutual availability
User is prompted to notify the interviewer to integrate their calendar

USE CASE: "Candidate has not share availability"

Employer is not integrated and Candidate has not provided any availability
Employer is able to request them to update it using the Hired Scheduling Assistance for support in this communication